These guys are great! I drove down, showed them the damage, got a quote and made an appointment for later that week. I brought the car in, requested a slightly earlier pick-up time - which they more than met - and the work was very professional. This was a heat, push-out, touch-up and buff; and it looks great! As they carefully explained it would not be perfect - but it's REALLY GOOD and exactly what I wanted! For a 5 year old car that I want to keep it was a great fix for not a lot of money. (They would have completely replaced the bumper if I wanted and I'm sure they would have done a great job but I didn't want to spend the money.) I recommend these guys (and girls) without reservation!