The Auto Shop At Island Center is now part of the Modern Collision Rebuild & Service Family

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Auto Repair In Bainbridge Island

1750 reviews
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5

Superb customer service! I cannot emphasize the importance of the customer, as shown by Modern Collison, enough. The quality of their workmanship speaks for itself, wonderful. One more time it is obvious why their parking lot is always overflowing.

Thank you for your kind words, Jim! We take pride in delivering excellent customer service and top-notch workmanship. Your compliments mean a lot to us. We'll continue exceeding expectations and keeping the parking lot busy. If you need anything, don't hesitate to reach out at (206) 842-8053. -Micah Strom

- Modern Collision Rebuild & Service
5

Talk about FAST customer service! I pulled in after experiencing a horrible grating noise while trying to drive. It had resolved right before I brought my car in, after I heard a loud "ping". I thought I'd better have things checked out in case there was something obviously wrong. They got my car up on the lift within 15 minutes of me pulling in, and 10 minutes later told me it all checked out fine and that it was most likely a rock that had been lodged between my rotor and brake pad. Great service guys, and thanks so much!

Hi Mary, thank you for the glowing review! We're thrilled to hear that you had a positive experience with our team. We strive to provide fast and efficient service to all of our customers. If you ever need anything in the future, don't hesitate to reach out to us at (206) 842-8053. Take care!-Micah Strom

- Modern Collision Rebuild & Service
5

MC was able to locate my replacement window which had been discontinued. Great job - transportation from and to pick up my car was very convenient.

Carol, thank you for the 5-star review! We're pleased to hear that your experience at Modern Collision was a great one. We take pride in going above and beyond to locate hard-to-find parts for our customers. It's great to know that our transportation service made your time with us even more convenient. Should you need anything in the future, please don't hesitate to reach out. -Micah Strom

- Modern Collision Rebuild & Service
5

Modern Collision is my go-to shop for both cars because they are simply the best! Chuck is friendly and efficient and trustworthy. He knows his business and will only recommend service thats needed and nothing more. No add ons no upselling no surprises. Honesty in this business is so refreshing! From the receptionist to the owners to the shop guys, a great team to do business with! Recommend them without hesitation.

Norm, thank you for choosing Modern Collision for all your car needs! We pride ourselves on delivering top-notch service and ensuring an honest and trustworthy experience. From Chuck's expertise to our friendly team, we're dedicated to providing only what's necessary for your vehicle. Recommendations like yours mean the world to us. Please let us know if there's anything else we can do! -Micah Strom

- Modern Collision Rebuild & Service
5

Had some corrosion damage to my transmission cooler that required some significant work. They finished it on schedule and under estimate even with an additional radiator repair they noticed while they were in there. Fred at the front desk communicates well and there were no surprises (other than the radiator). It’s important to me to have price and schedule predictability. The truck is running great.

Hi Kirk, thank you for the great review! We are glad to hear that you had a positive experience with us and that your truck is running great. We pride ourselves on providing clear communication and delivering on time and within budget. If you ever need any further assistance, please don't hesitate to reach out to us at (206) 842-8053. Thanks again! -Micah Strom

- Modern Collision Rebuild & Service
5

Communication is the most important thing to me and we had a very good communication plus options to resolve the repair

Thank you for choosing Modern Collision Rebuild & Service, Iraj! We prioritize clear communication with our customers and are glad you experienced that. If you have any further questions or need assistance, please don't hesitate to reach out to us at (206) 842-8053. -Micah Strom

- Modern Collision Rebuild & Service
5

Great service, I have been a customer for many years.

Jon, we are thrilled to know that you have been a loyal customer for many years! Our team at Modern Collision Rebuild & Service is committed to providing excellent service to all our customers. If you ever need any assistance, please don't hesitate to reach out to us at (206) 842-8053. Thank you for choosing us for your automotive needs! -Micah Strom

- Modern Collision Rebuild & Service
5

The best service!

Dear Janine, thank you so much for the wonderful 5-star review! We are thrilled to hear that you had the best service at Modern Collision Rebuild & Service. If you ever need anything, please don't hesitate to reach out to us. We're here to help! -Micah Strom (206) 842-8053

- Modern Collision Rebuild & Service
5

Fast efficient service. Very clear disclosure on pricing. Excellent customer service.

Thank you Gayl for the ★★★★★! We are delighted that you had a positive experience at Modern Collision Rebuild & Service. Our team works diligently to ensure fast and efficient service while maintaining transparency in pricing. Providing excellent customer service is at the heart of what we do. If you need assistance in the future, please don't hesitate to give us a call at (206) 842-8053. -Micah Strom

- Modern Collision Rebuild & Service
5

quick, courteous, and precise.

Gary, it's fantastic to hear that you had a great experience at our shop! Thank you for your kind words. It's what we strive for every day. If you need anything, don't hesitate to give us a call on (206) 842-8053. -Micah Strom

- Modern Collision Rebuild & Service
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